Question 1

How are plants packaged for delivery?

Accepted Answer

Every plant ships in a secure nursery pot with moisture-locking wrap and a care card, so it arrives ready to repot.

Question 2

Do you offer a health guarantee?

Accepted Answer

We don't offer refunds, but we'll replace any plant that arrives damaged — just report it with photo proof within 24–48 hours of delivery.

Question 3

Can I get gardening help after I buy?

Accepted Answer

Every order includes access to our plant-care guidance line for as long as you own the plant.

Question 4

Do you deliver pots and planters separately?

Accepted Answer

Yes, pots, seeds and tools can be ordered on their own or bundled with a plant.

Question 5

Do you deliver everywhere in India?

Accepted Answer

Yes — we ship pan-India, with same-day delivery available within a 30 km radius. Delivery charges are calculated based on order weight and size.

Question 6

Is Cash on Delivery available?

Accepted Answer

Yes, Cash on Delivery is currently available for Chennai only. All other locations are prepaid.